Challenge
A startup built a popular open-source data analytics platform, but lacked a repeatable way to offer it as a managed service. Manual deployments were slow, error-prone, and not scalable.
Our Solution
We transformed the platform into a multi-instance SaaS-ready solution:
- Containerized core services
- Built Helm charts for repeatable deployments
- Developed an on-demand provisioning layer via API
- Integrated Prometheus and Loki for monitoring/logging
Strategic Rationale
By automating provisioning and observability, we enabled the team to go from CLI-driven deployments to fully automated onboarding, supporting growth without scaling ops.
Results & Impact
- Launched managed service in < 6 weeks
- Converted 30% of OSS users into paid customers
- Cut provisioning time from 2 hours to under 5 minutes
